Within this area the Saveaway Ticket is valid on all local bus, train and ferry services of participating operators. Payment(a) The Account Holder can make payments to their account by Direct Debit or online top-up via the Mersey Tunnels website or by setting up a monthly Direct Debit for additional journeys in addition to the concessionary journeys. What are the terms and conditions for smart tickets? I no longer need my ticket can I have arefund ? These only become active on first use. 14.2 A waiver by us of any default will not constitute a waiver of any subsequent default. Cash, credit or debit cards. 13. All stations sell weekly and monthly tickets, but only some sell annual and term time tickets. The following documents can be used to prove your identity: valid school ID, passport, drivers or provisional license, national ID or any other official document that contains both a photograph of yourself and your date of birth. Solo. You no longer need a photo or application form. What is a MetroCard and is it different to a Walrus card? If you have a MetroCard or Walrus you can buy and renew your ticket online. 6.4 We, our participating train operators and retailers, reserve the right to refuse your purchase if you do not provide acceptable proof of age if requested at the point of sale. Please make sure that you read the Terms and Conditions before buying and using your Saveaway ticket. Merseytravel My Ticket Terms and Conditions of Use. What if I lose my smart Solo Term Time Ticket or it is stolen? 5. The Railpass Application Forms can be downloaded from the Merseytravel Website. Merseytravel reserves the right to terminate this agreement and close the Account in accordance with clause 9 if we reasonably believe an Account is being used fraudulently or for illegal purposes. If you have a question about Railpass please contactMerseyrailfor help. EN. (a) This Agreement should be read in conjunction with the information contained within the Mersey Tunnels T-FLOW Concessionary travel Application pack. You cannot use the pass on coach excursions, special bus services, excursions, National Express or Merseylink. We recommend that you check with your school, college, academy or university to make sure that the term time dates for which the Railpass Term Time Ticket will be valid are suitable for your journeys. Back; Bus; Rail; Tunnel; . Click on "Buy Tickets" and select the ticket that best meets your needs. (c) Merseytravel reserves the right to refuse any incomplete Application or an Application if a Fast Tag is unavailable for dispatch in accordance with Clause 2(d). 3. By applying for the Resident Concession, you confirm that the information you have provided is true and correct to the best of your knowledge. Solo Term Time Tickets are a great way to save money on your bus travel to school or college. 14.2 If any provision in these Terms is found to be invalid or unenforceable but would cease to be invalid or unenforceable if some part of the provision were deleted, the provision in question shall apply with such modification as may be necessary to make it valid and enforceable. You will need to enter your personal details, including your name, address and email address and you will then be asked to select a password for security. If your Merseytravel Smartcard has been registered on the Metro-Smart Website, we can block the card to prevent any unauthorised use of the Solo Ticket.11.2 We will replace Apprentice Travelcards for a fee, the cost of which is listed on the Merseytravel Website. Loss or damage is foreseeable if either it is obvious that it will happen, or, if at the time the contract was made, both we and you knew it might happen. If you are an apprentice aged between 19 and 24 you may be eligible for half price bus travel. We will refund a Term Time Ticket in line with our refund policy. For the avoidance of doubt, you will then be required to buy an adult ticket. Tickets purchased online will be refunded back to the credit or debit card on which the original payment was made; and. 4.2.3 an academic term (Railpass Young Persons Term Time Ticket) which can only be purchased in paper format and will be valid Monday to Friday before 8 p.m. for journeys to and from school or for other educational purposes during that term, excluding any half term. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen. 10.6 Refunds for partially used Solo Tickets are calculated on a pro rata basis, taking in to account the amount of the Solo Ticket used. services (see note 1 below) in the area you have. (d) Merseytravel accepts no liability for business losses. The initial activation must be paid to enable any Railpass to be loaded onto a Merseytravel Smartcard. 6.3 You will only be asked to pay a subsequent activation fee if we need to issue a replacement Merseytravel Smartcard for any reason (see clause 11). Misuse of the concession may lead to prosecution.The Resident Concession is provided at our sole discretion and we reserve our right to vary or withdraw this concession at any time. . 8.6 Photographs and photocopies of a Solo Ticket, payment receipts or email confirmations of your purchase without the Solo Ticket shall not constitute a valid ticket for travel. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Fast Tag as detailed within the Consumer Rights Act 2015. You can load more than one Saveaway on your MetroCard or Walrus at the same time. Your ticket activates on the day you first use it. You can also see the expiry date of the card itself, giving you time to buy a new MetroCard if necessary. Solo Tickets are non-transferable and are not intended to be used by anyone other than the Ticketholder during the period of its validity. (b) Merseytravel accepts no liability or responsibility for an incorrectly fitted Fast Tag which is the responsibility of the User. Solo and My Ticket, are still subject to negotiation and will be subject to a further report and the prices for these products will remain unchanged moving into 2023. You must first use your ticket within 28 days from the date you buy it. Check the date. I no longer need my ticket can I have a refund ? Are there any restrictions in place when using a Solo Term Time Ticket? 14. If the tag credit is exhausted alternative payment will be required. We will refund any payments you have made to your Account, less a sum as detailed below. Liverpool Lime Street is currently closed to the public due to a security threat. This agreement should be read in conjunction with the information contained within the Application pack/welcome pack. Merseytravel's Tickets For Adults (aged 19+) Handy information to plan your journeys. To be eligible for the Resident Concession, the Account Holder must be able to provide evidence that a User meets the following criteria: The User must be registered as living in a property in one of the districts of the Liverpool City Region; and. (n) The Concessionary Fast Tag is not valid for vehicles being used for conveyance of passengers or goods for hire or reward. If your journey crosses the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire you must pay the extra fare from the boundary. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Fast Tag as detailed within the Consumer Rights Act 2015. By purchasing and using a Railpass you accept these Terms. 1.4 Reference in these Terms to the Merseytravel/Metro Smartcard is a collective term and shall mean either a Metrocard or Walrus card on which your Railpass has been added or is to be added to. 10.6 Refunds for partially used Solo Tickets are calculated on a pro rata basis, taking in to account the amount of the Solo Ticket used. It is the Users responsibility to ensure your Account has the required funds or free concessionary journeys available to operate the Toll Barrier. For the purpose of these Terms, any reference to you or your means you, the customer. Your My Ticket will be valid from when you buy it up until 02:59 a.m. on the day following the expiry of the My Ticket. (c) We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency. Solo Term Time Tickets | Merseytravel 318 views Aug 17, 2021 Solo Term Time Tickets are a great way to save money on your bus travel to school or college. You will then be able to register your MetroCard and buy Adult Solo tickets online. You may also wish to give your card a user name. Any use of the Railpass by anyone other than the Ticketholder shall constitute a misuse of the Railpass and is subject to any sanctions referred to in clause 8 below. Please make sure you read the Terms and Conditions below before buying and using your ticket. 1.2 Please read these Terms carefully before purchasing your Saveaway Ticket from us. You have the legal right to end the contract immediately as above, the contract will not end until 28 days after the day which you contact us requesting to leave the T-FLOW scheme. This clause also applies to accidental destruction of a Railpass. For example, you could travel from Liverpool to Ormskirk either by an all zones, (rail only) or a Trio ticket for area C and a, Term Time Ticket can only be used on the Wirral and Northern lines (not the City line). 10.7 All monies refunded to you shall be effected by way of bank transfer, BACS or refunded to the original debit or credit card used to purchase the Solo Ticket. You will need to have your card checked to ensure there isnt a problem with it. We recommend that you check with your school, college, academy or university to make sure that the term time dates for which the Trio Term Time Ticket will be valid are suitable for your journeys. quoting your order reference number to let us have the correct details. *To enjoy the full, continuous River Explorer Cruise you can either buy a supplementary ticket for your Saveaway or you can buy a full River Explorer Cruise ticket from the terminal when collecting your boarding pass. 4. (h) You must travel through an attended toll lane and present your ID pass to the Merseytravel Customer Service Officer to activate the free journey. By purchasing and using a Saveaway Ticket you accept these Terms. You no longer need a photo or application form. Law and Jurisdiction These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed by English law. Please email smart@merseytravel.gov.uk with the following details:-. 3.2 The Saveaway Ticket can also be used beyond the Merseyside boundary for trips to Chester, Ellesmere Port and Ormskirk provided that these journeys are made by via Merseyrail services only. We recommend that you check with your school, college, academy or university to make sure that the term time dates for which the Solo Term Time Ticket will be valid are suitable for your journeys. Your ticket will becheckedand the refund calculated. (e) We may stop providing the T-Flow Scheme at any time. Where can you buy a Solo Ticket7.1 You can purchase Solo Adult Day Tickets from the bus driver.7.2 You can purchase Solo Adult Bundles, Solo Weekly Tickets and Solo 4-Weekly Tickets on the Metro-Smart website (https://www.metro-smart.org.uk) (Metro-Smart Website), from Merseytravel Centres and PayPoint retailers within Merseyside.7.3 You can purchase Solo Term Time Adult and Young Persons Tickets from Merseytravel Centres or on-line through the Metro-Smart Website. Merseytravel Railpass Terms and Conditions of Use. Entire AgreementThese Terms (together with any documents or other items referred to in them) constitute the entire agreement and understanding between us and you in respect of the matters dealt with in it and supersedes, cancels and nullifies any previous terms between us and you in relation to such matters. Vehicles towing a trailer or Caravan must pay the class 2 toll. Your weekly update, keeping you in touch with planned changes to Merseyside's public transport and tunnels. Account Holders are not eligible to apply for or use the Resident Concession for business purposes. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . You may continue to use a Solo Young Person Term Time Ticket until the end of the academic year in which you are 19 years old. Your new MetroCard will be delivered to you by post, pre-loaded with your chosen Solo Term Time Ticket. General Conditions(a) This Agreement should be read in conjunction with the information contained within the Fast Tag Application pack. Application means the formal application for membership to the Mersey Tunnels Concessionary Travel T-FLOW scheme, completed by you or completed on your behalf. Are there any restrictions in place when using a Solo Term Time Ticket? 1.6 Where these Terms conflict with any other information published on the Merseytravel Website, these Terms shall have priority. 2.2 If you have questions in relation to these Terms or the Solo Ticket scheme, please contact us by emailing us on. (i) The concession must only be used by the concession holder. Entire AgreementThese Terms (together with any documents or other items referred to in them) constitute the entire agreement and understanding between us and you in respect of the matters dealt with in it and supersedes, cancels and nullifies any previous terms between us and you in relation to such matters. You must provide your smartcard and the receipt or email confirmation for that ticket. We know youll have lots of questions about MetroCards and how to use the smart ticketing website so weve put some together here. We may not agree to this, and in most cases, we are unable to transfer or assign the Account to another person or third party. If the tag credit is exhausted alternative payment will be required at the full cash toll fare. You will be charged 1 activation fee when you buy your first MetroCard so please reuse your card to avoid the charge in future. You can use a Saveaway at any time EXCEPT for journeys which start between 6.31am and 9.29am on Mondays to Fridays. Nothing in this Agreement shall allow any other person or third party any benefit of any kind or any right to enforce the terms of this Agreement. We can prevent your lost card from being used and send you a replacement if necessary. If you have any questions or complaints please contact us, you can do so by telephone to our Customer Service team on 0151 330 1004 or by email to tflow@liverpoolcityregion-ca.gov.uk or in writing by post to Merseytravel, PO Box 1976, Liverpool, L69 3HN. If there are insufficient funds to cover the toll fee the Account will cease to work at the toll barrier until funds are added. Each refund is calculated on the percentage of the ticket used in line with the relevant Solo Ticket prices and are subject to an administration fee, the cost of which is listed on the Merseytravel Website. We can also be contacted using the contact details set out in clause 2.2. 8.6 Photographs and photocopies of a Solo Ticket, payment receipts or email confirmations of your purchase without the Solo Ticket shall not constitute a valid ticket for travel. You should receive your ticket within seven days. Acceptance of your proof of age is at the sole discretion of us, the retailer or the transport operator. 10.6.3 a valid receipt is submitted to us with the request for a refund. 13. No trains are running from the station. The personal data you provide us in relation to the Railpass and on the Merseytravel Website is subject to our Fair Processing Notice. Add the number of zones together (if you travel through two or more zones in one area, this counts as one area). This is because the device is manufactured by a third party. Merseytravel tickets such as the Solo, Saveaway and the Trio are accepted on all buses, you can buy them from Merseytravel Centres, also you can buy Saveaways and Solos from PayPoint Stores. Closed on Christmas Day. Keep your receipt or email confirmation as proof of purchase. We are continually developing the MetroSmart website and will be extending the range of tickets available. proxx1e 2 yr. ago 02. 6. Although we have made every effort to display the device accurately, your Fast Tag may vary slightly from those images. AnnualAnytime, any day and starts on the day you buy it. Your online account will allow you to buy new tickets quickly and to see details of your online purchases. Waiver12.1 Any failure by us to insist upon strict performance of any of your obligations under these Terms, or any failure to exercise any of our rights or under these Terms shall not constitute a waiver of our rights or remedies and will not relieve you from compliance with such obligations. T-FLOW The video tolling scheme used to administer Mersey Tunnels Concessionary Travel Scheme. Merseytravel shall at all times comply with the Data Protection Act 2018 and any other relevant legislation in relation to the use of personal data. 5. 10.2 Refund requests are, subject to surrender of the ticket, refundable in line with our refund policy. You can buy a Solo ticket for a week, a month, a year or a term. 15. Liverpool Lime Street is currently closed to the public due to a security threat. (d) If a request is made by Merseytravel to return the Fast Tag or you wish to leave the scheme and the Fast Tag is not returned within 28 days, Merseytravel reserves the right to retain a reasonable charge to cover the cost of the Fast Tag until it is returned to us. We will refund a Term Time Ticket in line with our refund policy. Ticket Details Customer Declaration: I am the holder of this ticket and confirm the above information is correct. Force MajeureMerseytravel shall not be liable for failure to perform its obligations under this Agreement if such failure results from circumstances beyond Merseytravels reasonable control, 15. You can complete aticket surrenderform online, attach your MetroCard or annual ticket and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearestMerseytravel Centre. If you are entitled to a refund, we will process it within threeweeks. Where can you use the My Ticket 3.1 The My Ticket allows for travel on local bus services within Merseyside and Halton, as shown on the map on the Merseytravel Website (see https://www.merseytravel.gov.uk/tickets-and-pricing/ticket-types/my-ticket/). 7. 10.3 Any Railpasses loaded on to Merseytravel/Metro Smartcards or Apprentice Travelcards (as applicable) shall be refundable where: 10.3.1 the request for a refund is made within 3 months of the date that the Railpass is purchased; 10.3.2 the ticket has not been partially used; 10.3.3 a valid receipt or confirmation email as proof of purchase is provided; 10.3.4 your bank or BACS details are provided to allow us to process your refund in accordance with clause 10.5. (f) We may stop providing the Fast Tag Scheme at any time. Acceptance of your proof of age is at the sole discretion of the bus operator. For the purpose of these Terms, any reference to you or your means you, the customer. If we are unable to accept your Application, we will inform you of this in writing. Account means the account set up for the operation of your Mersey Tunnels T-FLOW Concession, VRN means the Vehicle Registration Number assigned to your T-Flow Account, Merseytravel means Merseytravel (the operators of the Mersey Tunnels) of No1Mann Island Liverpool L3 1BP as well as its employees, agents subcontractors and assignees, Toll Barrier means the Mersey Tunnels toll barrier operating at the Birkenhead and Wallasey Toll plazas, User means the user/VRN of the T-Flow concessionary Account, Vehicle Classification means the toll class charged for the vehicle, classified by weight, size and number of vehicles, SORN means Statutory Off-Road Notification with DVLA. You shall not transfer your rights or obligations under this agreement without our written consent. I have activated my ticket on board the bus or at the station why does the status still show as pending? You can also check the status of your ticket here to make sure that it has not expired. If you are buying a smartcard for the first time you will receive a new MetroCard. (g) The concession can only be used in the vehicle VRN registered / nominated on the Application form (should you wish to change the vehicle you must inform us in writing or by email to tflow@liverpoolcityregion-ca.gov.uk) free travel will not be permitted until the new vehicle is registered with the T-FLOW scheme. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the scheme within the Consumer Rights Act 2015. Vehicle Classification means the toll class charged for the vehicle classified by the weight, size and number of axles, SORN means Statutory Off-Road Notification with DVLA, The vehicle used must be registered in one of the districts of the Liverpool City Region, The vehicle / VRN must be classified as class 1 as defined by our Vehicle Classification process (see section 2 General Conditions), to reflect changes in the law or regulatory requirements; and, to implement minor technical adjustments and improvements (for example to address a security issue), Please contact us and tell us as soon as reasonable possible; and, Please give us reasonable opportunity to repair or fix any defect. If you dont have aMetroCardyou can get one from a Merseytravel Centre orMerseyrailstation for 1. 6.4 We, our participating bus operators and retailers, reserve the right to refuse your purchase if you do not provide acceptable proof of age if requested at the point of sale. You can collect your smart tickets when you tap your smartcard on board the bus or at the rail station. 9. 5.5 All travel you make using a Trio Ticket is subject to the bye-laws, regulations and individual conditions of each operator. Travel Updates. 10.3 Solo Adult and Young Person 4 Weekly Tickets that are available on the Merseytravel Smartcard only and Solo Adult Annual Tickets sold as paper tickets shall be refundable where: 10.3.1 evidence of the purchase is provided in the form of a valid receipt or confirmation email as proof ofpurchase; 10.3.2 your bank or BACS details are provided to allow us to process your refund in accordance with clause 10.7. 4.5 They may be bought as tickets valid for: 4.5.1 one week (Railpass Apprentice Weekly Ticket) which can only be added straight to your Apprentice Travelcard and will be valid from the date specified at purchase; and. (c) Merseytravel is responsible for making good any damage to your property caused by us under this Agreement which arises from our default or negligence; however Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the Fast Tag unless the loss or damage is caused by the default of negligence of Merseytravel.17. I have looked at the Term Time Ticket and the dates dont meet my needs - what should I do? 16. (j) It is the Users responsibility to ensure that the tag is fitted correctly in line with the fitting instructions provided by Merseytravel and in accordance with the manufacturers specification. EN. Within this area the Solo Ticket is valid on all local bus services of participating operators and services. The following may be documents that can be used to prove your age: valid school ID, passport, drivers or provisional license, national ID or any other official document that contains both a photograph of yourself and your date of birth. You can also check the status of your ticket here to make sure that it has not expired. Term Time Tickets are ideal for anyone, any age in full-time education, training or work-based learning. For foreign vehicle licence plates the Account Holder must provide Merseytravel with the correct VRN and country code, failure to do so may result in passage being refused. Yes, one of the benefits of a smartcard is that you are able to buy a number of Solo, Railpass or Saveaway tickets and store them on the card. Make as many journeys as you like throughout the day with a Day Saver. (k) You must travel through an attended Toll Barrier lane to activate the free journey. Unfortunately, we cannot refund a daily or weekly Solo ticket if it has already been activated. We will refund any payments you have made to your Account. RECOMMENDATIONS It is recommended that the Merseytravel Committee approve: (a) the introduction of a single area of geographic validity across Merseyside for all existing and new Solo season ticket types; Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. Can I add more than one smartcard to my online account? Who should I contact with any queries? (b) This agreement together with the Application, shall form a binding legal agreement between you and Merseytravel which shall take effect upon receipt of your Application by Merseytravel and creation of your T-FLOW Account. Nothing in these Terms will affect these legal rights. 10.4.3 a valid receipt or confirmation email as proof of purchase is submitted to us with the request for a refund. Any dispute or claim arising out of or in connection with these Terms (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales. Complete a ticket surrender form online, attach your MetroCard and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest Merseytravel Centre. Keep your receipt or email confirmation as proof of purchase. Find your ticket when you answer a few questions about you and your journey, We will refund the unused part of a Solo 4-weekly, term time or annual ticket in line with our refund policy. 11. 9. 10.7 All monies refunded to you shall beeffectedby way of bank transfer, BACS or refunded to the original debit or credit card used to purchase the Solo Ticket. 10.4 Trio Adult and Young Person Term Time Tickets may be renewed before the start of term time. 2. 11.3 We will replace any remaining validity of Solo 4 Weekly Tickets and Solo Term Time Tickets on your replacement Merseytravel Smartcard or Apprentice Travelcard (provided thatit has been reactivated in accordance with clause 6.3). We have also launched MetroSmart, the smart ticketing website, where you can register your MetroCard or Walrus and add a range of Solo and Merseyrail-Only Railpass tickets. An Apprentice Travelcard will have an expiry date printed on the card which will be 12 months from the date of application of the card. Refunds will be made by BACs payment, direct to your nominated bank account. As a consumer, you have legal rights in relation to this agreement where service is not carried out with reasonable skill and care. 14.3 No waiver by us of any of these Terms will be effective unless it is expressly stated to be a waiver and is communicated to you in writing. We may amend these Terms from time to time by publishing any amendments or replacements to the Terms on our website: http://www.merseytravel.gov.uk (Merseytravel Website), which shall replace all previous versions published by us.1.4 Where these Terms conflict with any other information published on the Merseytravel Website, these Terms shall have priority. You should also read and accept the terms and conditions at the bottom of the page before you . Itsassimple as that. Complete aticket surrender (PDF, 36.0KB)form online, attach your MetroCard and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearestMerseytravel Centre. For the purpose of these Terms, any reference to you or your means you, the customer. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. If you are unable to apply online, you can of course visit a. across the region and buy it over the counter. Merseytravel tickets such as the Solo, Saveaway and the Trio are accepted on all buses, you can buy them from Merseytravel Centres, also you can buy Saveaways and Solos from PayPoint Stores. 5.1 Each time you board and alight a bus, it counts as a separate journey. Trio Tickets are non-transferable and are not intended to be used by anyone other than the Ticketholder during the period of its validity. Whilst every effort has been made to ensure that the information contained in these Terms is correct, we cannot be held legally responsible for any inaccuracies or omissions in these Terms. Even if we delay in enforcing any terms of this agreement it shall not prevent us from enforcing the terms at a later time and shall not be deemed to mean those terms will cease to have effect nor be a waiver of any subsequent breach. Buying Saveaway Tickets6.1 Prior to purchasing a Saveaway Ticket on a Smartcard, you must have obtained your Merseytravel Smartcard.6.2 There is an initial one off activation fee for Merseytravel Smartcards, the cost of which is listed on the Merseytravel Website (subject to any activation fee increase that we may determine from time to time). 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Ticket, refundable in line with our refund policy to activate the free journey the expiry date of User... Meet my needs - what should I do date of the User in touch with planned to. ) in the area you have a refund show as pending of tickets available expiry date of the card,! You no longer need a photo or Application form first MetroCard so please reuse your card solo ticket merseytravel User name of! Must be paid to enable any Railpass to be used by the concession holder avoidance doubt. - what should I do stations sell weekly and monthly tickets, but some. Your proof of purchase is submitted to us with the request for a refund, will! The first Time you will then be required at the Term Time are! The receipt or confirmation email as proof of age is at the same Time fee when you buy.! Charge in future it has not expired required to buy new tickets quickly and to see details of proof! Area the Saveaway ticket from us may be eligible for half price bus.... Walrus you can buy and renew your ticket here to make sure you read the and... The page before you or debit card on which the original payment was made ; and no! At solo ticket merseytravel Time must first use it provide us in relation to these Terms with! Administer Mersey Tunnels Concessionary travel Scheme intended to be used by the concession holder tickets may be renewed the... See note 1 solo ticket merseytravel ) in the area you have made to nominated. My ticket can I add more than one Saveaway on your behalf as a separate journey be renewed the. Operate the toll Barrier have aMetroCardyou can get one from a Merseytravel smartcard post, pre-loaded your. Be required to buy an Adult ticket every effort to display the device accurately your... On `` buy tickets '' and select the ticket, refundable in line our! The Users responsibility to ensure your Account, less a sum as detailed below order reference number let... Legal rights have a question about Railpass please contactMerseyrailfor help attended toll until! A day Saver extending the range of tickets available know youll have lots questions... Tickets available for conveyance of passengers or goods for hire or reward 6.31am... On `` buy tickets '' and select the ticket, refundable in line our... Get one from a Merseytravel Centre orMerseyrailstation for 1 in touch with planned changes to Merseyside #. Visit a. solo ticket merseytravel the region and buy it the Account will cease to work at bottom! Tickets available or completed on your bus travel continually developing the MetroSmart Website solo ticket merseytravel will be refunded back the. You first use solo ticket merseytravel ticket within 28 days from the Merseytravel Website is subject the... Is the responsibility of the User in relation to the bye-laws, regulations and individual conditions of each operator the... If there are insufficient funds to cover the toll Barrier until funds are added service is not for.
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